Policies

Privacy Policy

Last updated: 17 July 2026. How Easten MediaTech collects, uses, stores, shares, and protects information shared through our website and services.

Scope of this policy

This policy applies to information collected through eastenmediatech.com, enquiry forms, email, telephone, WhatsApp communication, consultations, quotations, client onboarding, advertising campaigns, social media pages managed by us, and authorised business channels. Separate notices or agreements may apply to specific platforms, software products, or client projects.

Information we may collect

We may collect your name, business or organisation name, email, phone number, address, designation, GST or tax details, project requirements, advertising budget, messages, documents, content, payment references, social media information shared for service delivery, and similar information voluntarily provided by you. We may also collect basic website data such as IP address, device type, browser details, pages viewed, approximate location, cookies, and performance information.

How we use information

We use information to respond to enquiries, arrange consultations, prepare quotations, manage projects, provide services, communicate updates, process invoices, run campaigns, measure performance, improve our website and services, maintain business records, prevent misuse, resolve disputes, protect legal rights, and comply with applicable law. We do not sell personal information as a standalone product.

Consent and lawful processing

We process information where consent is provided, where it is required to respond to a request or deliver contracted services, where it supports legitimate business operations, or where it is required by law. You may withdraw consent where applicable, but withdrawal will not affect processing already completed lawfully.

Cookies and third-party platforms

Our website may use cookies, pixels, tags, analytics, embedded content, social media tools, and advertising technologies to improve functionality, understand traffic, and measure performance. Services may involve Meta, Google, WhatsApp, Instagram, Facebook, YouTube, payment gateways, OTT platforms, cinema networks, hosting providers, and other third parties that operate under their own policies.

Sharing of information

Information may be shared with authorised employees, freelancers, production teams, hosting and technology providers, payment processors, accountants, lawyers, media partners, advertising platforms, influencers, collaborators, legal authorities, or business successors where reasonably necessary for service delivery, compliance, security, or legitimate business purposes.

Data security and retention

We use reasonable administrative, organisational, and technical safeguards to protect information from unauthorised access, loss, misuse, alteration, disclosure, or destruction. Information is retained only as long as reasonably necessary for services, projects, records, tax or legal requirements, dispute resolution, fraud prevention, or security purposes.

Your rights and contact

Subject to applicable law, you may request access, correction, withdrawal of consent, deletion, information about processing, grievance redressal, or nomination where legally permitted. For privacy questions or requests, contact Easten MediaTech at info@eastenmediatech.com with the subject “Privacy Request,” or call +91 91151 50951 / +91 91159 15051. We aim to acknowledge valid requests within a reasonable period, normally within 7 working days.