Terms of Use

Effective Date: 15 August 2024
Website: www.eastenmediatech.com
Firm: Easten Mediatech

1. Acceptance of Terms

Welcome to Easten Mediatech. By accessing or using our website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. About Our Services

Easten Mediatech provides digital marketing solutions including but not limited to:

  • Social Media Marketing
  • WhatsApp & Mobile Marketing
  • Video Editing & Design
  • Brand Development Strategies
  • Indoor & Outdoor Advertising
  • Influencer Marketing
  • Website & App Development
  • SEO & Performance Marketing

Our services are available to businesses across all industries — schools, hospitals, retail, real estate, and more.

3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years of age
  • You have the legal authority to bind your business
  • You will comply with all applicable laws

Important: For WhatsApp marketing services, you must have proper consent from your customers. We are not responsible for any violations of WhatsApp’s policies or applicable laws.

4. Account Registration

To use certain services, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain and update your information
  • Keep your login credentials secure
  • Notify us of any unauthorized access

5. Payment & Refunds

Fees:

  • Service fees are as agreed upon in your proposal or contract
  • Fees may be one-time, monthly, or project-based
  • All fees are exclusive of applicable taxes

Refund Policy:

  • Setup fees are non-refundable once work has begun
  • Subscription fees may be refunded on a pro-rated basis
  • Disputes must be raised within 7 days of payment
  • Refunds are processed within 10-15 business days

6. Intellectual Property

Our Property:

All content on our website, including text, graphics, logos, and campaign materials, is the property of Easten Mediatech and is protected by copyright laws.

Your Property:

You retain ownership of your brand assets and content. By using our services, you grant us a limited license to use your materials solely to provide the services.

7. Client Responsibilities

As a client, you agree to:

  • Provide timely feedback and approvals
  • Supply all necessary brand assets and information
  • Ensure you have rights to any content you provide
  • Make payments on time as agreed

Our Commitment to You:

  • Deliver quality work on time
  • Maintain clear communication
  • Protect your confidential information
  • Provide transparent reporting

8. Limitation of Liability

To the maximum extent permitted by law:

  • We provide services “AS IS” without warranties
  • We are not liable for indirect or consequential damages
  • Our total liability shall not exceed the amount you paid us
  • We are not responsible for third-party platform changes (Meta, Google, etc.)

9. Termination

We may suspend or terminate services if:

  • You violate these terms
  • You fail to make payments
  • Required by law
  • At our discretion with notice

10. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Mohali, Punjab.

11. Changes to Terms

We may update these terms from time to time. Continued use of our services constitutes acceptance of the revised terms.

12. Contact Us

📧 Email: info@eastenmediatech.com
📞 Phone: +91 91159 15051 (24X7 WhatsApp Support)
📍 Address: 3rd Floor, Plot No.1273, Sector 82, JLPL Industrial Area, SAS Nagar, Punjab, India. 160055